IDEALFLOW / AI-powered customer acquisition

Give every conversation a clear next step.

IDealFlow combines CRM, communication and marketing workflow tools to organise contacts, interactions and follow-up. Singulyn starts with your customer journey to plan a practical implementation.

Product provider：匯鼎科技股份有限公司

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01 / Where it helps

AI-powered customer acquisition

For teams organising enquiry sources, tracking customer progress or coordinating consultations and event follow-up. Useful automation begins with clear rules and appropriate consent.

What the product can do

02 / What the product can do

CRM and conversations

Organise contact details, tags, interaction history and sales stages for team handoffs.

LINE / Email follow-up

Plan message journeys around tags and interactions. Channels and sending configuration require separate confirmation.

Pages, booking and courses

The official product includes funnel websites, scheduling and course functions, selected according to the business context.

AI, workflows and analysis

Official capabilities include AI replies and routing, automation and analytics. Activation and human handoff rules require configuration.

Product availability depends on the plan, permissions and configuration, to be confirmed before implementation.

03 / A practical example

For example: turn an event enquiry into thoughtful follow-up.

Illustrative scenario, not a client case: organise consented contacts, record interests, plan suitable reminders and let a responsible team member continue the consultation. Message and AI rules need approval before activation; this does not mean this site's live chat is connected.

Capture context and interests
Plan appropriate follow-up
Let the team take the next step

SINGULYN / How Singulyn helps

How Singulyn helps

Singulyn provides customer-journey discovery, CRM and automation consulting, agreed configuration and training. Official product capabilities do not imply activation in Singulyn's account or guaranteed leads and sales.

Discovery & consulting

Understand current practices, friction points and priorities. Define the problem first, then agree on suitable tools and scope.

Needs assessment and implementation recommendations

Implementation & customisation

Translate requirements into data structures and workflows. Configure, test and refine in stages your team can follow.

Agreed system configuration and operating workflows

Training & adoption

Practise real work scenarios and create reference material, so your team can take ownership of everyday use and future improvements.

Scenario-based training and handover guidance

Prepare for a conversation Guide for AI agents

A public email address and official LINE link are provided; the website's online consultation is not yet enabled.

Official sources

Reviewed：2026-09-25

Official website links are collected in Our partners at the bottom of the homepage.

Lead volumes, sales and operational results are not guaranteed. IDealFlow and Ragic are not presented as already connected.